Refund and Returns Policy

Overview

All sales are final and we do not offer returns and/or refunds.

If the product you received does not match your order, or the product is somehow defective, we evaluate the situation on a case by case basis.

Refunds

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a few days.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at erik@canadaskateshop.com and send your item to: 407-2511 Bloor St W, Toronto, ON, M6S 5A6.

Shipping returns

To return your product, you should mail your product to: 407-2511 Bloor St W, Toronto, ON, M6S 5A6.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Need help?

Contact us at erik@canadaskateshop.com for questions related to refunds and returns.